Support Center

How can we help you today?

🚀

Getting Started

Set up your account and go live for the first time.

📡

Streaming Setup

OBS, Streamlabs, encoder settings & bitrate guides.

💳

Billing & Subscriptions

Manage payments, subscriptions and refunds.

🔒

Account & Security

Reset passwords, two-factor auth and privacy.

🛡️

Community Rules

Guidelines for streamers and viewers.

📊

Analytics & Stats

Understanding your channel growth metrics.

Frequently Asked Questions

Download OBS Studio or Streamlabs, go to your Dashboard → Stream Key, copy your key and paste it into your streaming software. Hit Go Live and your stream will appear in seconds.

Yes! klubb is completely free for viewers and streamers. We monetise through optional subscriptions and bits — you keep 70% of all revenue.

For 1080p60: 6000 kbps bitrate, H.264 encoder, keyframe interval 2s. For 720p60: 4500 kbps. For slower connections: 480p at 2500 kbps.

You can earn through Tier 1/2/3 subscriptions, Bits (virtual currency), channel point redemptions, and direct brand deals via our creator marketplace.

Hate speech, harassment, explicit adult content (unless age-gated), illegal activity, and copyright-infringing content are prohibited. See our full Community Guidelines for details.

Still need help?

Our support team is available 24/7.

Contact Support